FAQs • Help Center
Frequently Asked Questions
Everything you need to know about RestroNex — clear, honest answers.
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Is RestroNex GST compliant?
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Tax configs are configurable (CGST/SGST/VAT) with basis-point rates and paise rounding. For legal compliance, consult your CA. We don't make unverified regulatory claims.
Can I run multiple outlets?
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Yes — one Tenant has many Outlets. Central menu, outlet overrides, consolidated reports, outlet-scoped RBAC, subscription limits enforced server-side.
How is data isolated?
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Every tenant-owned row carries tenantId. Middleware + server checks verify membership. RLS-ready. Cross-tenant probes are tested.
What payment methods are supported?
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Cash, card, UPI, split payments. Razorpay integration with signature verification and idempotent webhooks.
Do you support printers and KDS hardware?
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Adapter interface with honest status: Connected / Configured / Planned. Full integration with standard thermal receipt printers.
Is offline POS supported?
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Network loss recovery is built in with retry queues. Local caching ensures orders are queued and preserved during intermittent drops.